The Sr. Customer Success Manager is responsible for increasing retention, driving growth, and securing referrals with our current customers. Our customer base is made up of public agencies and private sector companies, as well as architectural and engineering firms that we partner with. This position will engage with customers as they finalize contract details through onboarding, activation and engagement, and renewal.

The Account Executive is focused on selling the Replica platform to small and mid-sized accounts. Your primary responsibility will be to land new customers. The Account Executive will manage the entire sales process, from prospecting to closing. Success will be measured by one's ability to obtain as much market share as possible within a given territory. In addition, this role will work closely with cross functional teams, like Customer Success, Marketing, and Business Development to achieve sales objectives. A successful Account Executive enjoys working with products and solutions that require deep understanding and technical knowledge.

The Director of Regional Growth will support Replica’s revenue goals in the state and local government market. You’ll work to accomplish this by developing and implementing territory specific go-to-market plans defining the strategy and tactics that will be used to win business. In this role, you will lead strategic account prospect engagement from initial discussions to contract negotiations. You're passionate about the opportunity to shape the future of how we use and build technology for those whose work shapes the built environment.